Imagine being able to improve user experience across your software-based processes. Whether it is an ecommerce website, applications your users access, or back office systems that are critical to your business, you can hire a virtual robot to proactively monitor and self-correct issues automatically.
Introducing James, a virtual robot who works 24/7 to ensure your systems are performing as expected. He’ll even try to fix issues himself. And if he can’t, James will promptly capture the error and alert you via text or email.
Why Hire James?
You might wonder why you should hire a robot instead of hiring a human to do QA testing. Here are a few considerations:
James will work 24/7, looking at either a single process, or multiple software-based processes.
James has a precise timer. He tracks down to the millisecond and also exactly what steps preceded any errors he finds.
James does not get distracted from his task. He doesn’t get any calls, emails, IMs, or other phone alerts.
James will monitor and test at the same time, and at any interval you wish. This ensures consistency in evaluating your availability and performance.
A Full-Service Virtual Robot
When you “hire” James, he brings along a team of business process experts. As a full-service offering from dinCloud, you don’t have to do any of the work. Our team will review what you want to test, configure the rules engine, set up the reports and dashboard, and deploy the robot.
Virtual Robot Scope of Work
James the virtual robot has a number of capabilities, as shown below.
Tracks service availability
Takes real-time performance measurements
Edwin YuenAnalyst – Systems Management, PaaS, and DevOps, Enterprise Strategy Group, Inc.
“DevOps has been in place to bring process and control within organizations. With dinCloud’s virtual robot service, businesses get a unique, full-service, cloud-based RPA tool that provides quality control over their processes and systems from the end user perspective. This helps employee engagement and customer experience, which ultimately supports growth in revenue and profitability.”
Laurie McCabecofounder & partner, SMB Group
“SMBs are usually unable to afford the same tools as enterprises, but dinCloud’s virtual robot, James, is a service that any business can employ. James monitors critical business systems to make sure they're up, running, and providing customers with the performance they need—and expect.”
Where You Can Use a Virtual Robot
Trying to see where you could use virtual robot services and automation? Here are a few examples.