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As we set foot into 2021, there are major shifts in Infrastructure and Operations (I&O) trends. If we outline the two most notable factors within this domain, they are remote work and migration to cloud infrastructures.

The above two factors are not new, rather the pace of adopting these trends has been rapidly accelerated due to the Covid-19 pandemic and related circumstances. Here are a few key I&O trends to watch out for over the next 18 to 24 months.

From Remote to Anywhere Operations

It appears that the current remote work trend will further evolve into a “work from anywhere” or WFX scenario. To accomplish this feat, enterprises will have to take a more holistic approach towards infrastructural upgrades, with flexibility as a key factor.

Infrastructural Optimization

This trend in fact stems from the WFX approach outlined above. To convert legacy infrastructures to serve the agility needs of the modern enterprise, the current IT environments will have to be optimized with technologies such as the Cloud.

Operational and Business Continuity (OC & BC)

The Covid-19 pandemic has exposed the operational and business continuity (BC) limitations of traditional IT infrastructures. So, we should see a renewed focus on all-scenario OC and BC systems that are powered by an agile technology like the Cloud.

Modernizing Core Infrastructure

In the absence of a modern, flexible and agile core technology infrastructure, enterprises may no longer be able to remain competitive in the post pandemic business environment. This should bring along efficiency, resilience and flexibility across the enterprise.

Hybrid or Distributed Cloud

In the upcoming WFH and WFX scenario, the role of Cloud powered technologies will be indispensable. We should see an increasing trend of hybrid or distributed cloud, where multiple Cloud Service Providers (CSP) like dinCloud are providing various services.

Shift to Skill Development

As enterprises go remote and embrace newer, more flexible technologies such as the Cloud, focus will shift from role based human resources to skill based. In this situation, a single employee would have to master a few core skills instead of just one.


It is estimated that by the end of year 2023, an overwhelming 90% of Infrastructure and Operations (I&O) enterprises will go remote. Keeping in view the above future trends, you can also better equip your organization for the near future.

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