Whether you have years or days of experience in technology management, you have seen that there is only one thing that remains the same – technology changes at the speed of light. Before you even have time to wrap your arms around the latest implementation of technology, or the newest strategy for driving business success from the eyes of technology, it has already changed. With technology a critical part of enabling a business to gain a competitive advantage, you have a lot on your shoulders. The success of the company, in many ways, lies directly on your shoulders. And with your department being one of the biggest cash line items in a business budget (along with marketing) it’s critical that you can show the value of the technology you are managing.
One such technology that is on your task list is the management of desktop delivery. This seemingly minute portion of the complete technology strategy is the most crucial, as employees can only remain productive if they can access their work applications.
Looking back, when access to a desktop computer became a standard operating procedure for an employee, desktop management was a very manual, time-consuming process. First, you procure the device (whether that is a new system or a recycled system) and then you assess for functionality. Once those hurdles are overcome, you then need to clear the device of any old software, content, operating system that is no longer relevant or used for your particular business or department. From there you install any necessary applications and operating systems and antivirus/malware protection before finally delivering the unit to the employee. Work product and data resided on the actual device, so any loss or damage to the device could result in the loss of that data. Backups were manual processes if things were backed up at all. System updates required every device be touched physically by the IT team, taking productivity from both the employee and IT resources for days before it started all over again.
On-premise Virtual Desktops entered and solved much of the backup and updating challenges, but now you were tasked with procuring space and infrastructure to manage the data center. Not to mention the increased rent and utilities as well as staff to maintain the infrastructure. While some challenges were resolved significantly, and this new way of managing desktops gained popularity, IT Teams like yours still spent a lot of time and resources in managing both the infrastructure and the user’s desktops. Hosted Virtual Desktops like dinCloud’s Desktop-as-a-Service solve all of these challenges, and more, enabling you to meet the demands of your business while keeping costs within budget.